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If you need to contact us please using the contact form by clicking 'Contact us now' at the top of the page. We normally reply to all emails within 24 hours.
TIPS AND TOEZ LTD
Springfield Industrial Estate
CUSTOMER CARE OPENING TIMES
Monday - Friday
09:00 - 17:00 (GMT)
Excluding Bank Holidays
Your shipping address must match the address provided during checkout. Please note once you complete the checkout process, we will not be able to amend or cancel your order. If you want to change the shipping address, please change it before you make payment as we cannot change the address later. Due to the nature of our fast dispatch process even if you message us straight after its most likely your order would have been processed by the time your message is read.
Pictures advertised should be used for best guidance only as they are studio generated under different lighting and angles. The actual colour may vary from the image advertised.
All orders are dispatched within same working day if paid before 14:30 BST (excludes weekends and holidays)
Returns PolicyAt Bluesky we want want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items for an exchange or refund. Thats exactly why we offer returns for all items within 30 days of receipt of delivery.
Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. Used items must not have any additional signs of use or damage.
Any general faults or issues must be reported within 30 days of purchase. Unfortunately, we are unable to help for any issues that are outside of that time frame.
Bluesky will refund the cost of sending an item back to us if it’s defective, damaged or incorrect and in many cases, we’ll provide you with a pre-paid returns label. If your return is not the result of a Bluesky error, then the shipping costs will need to be covered by the buyer along with a proof of postage. We cannot be help responsible or liable for any items gone missing during transit.